Privacy Policy

1. Who We Are

ClearSpeak ("we", "us", or "our") is a speech confidence app available on iOS and Android. We are committed to protecting your privacy and processing your data with care, transparency, and respect.

If you have any questions about this policy, contact us at privacy@myclearspeak.app.

2. What We Collect

We collect only what is necessary to provide the service. Here is exactly what that means:

• Email address — only if you voluntarily submit it via our early-access notification form on the website. We use this to send product updates. You can unsubscribe at any time.
• Anonymized app usage data — session counts, feature interactions, streak data, and practice duration. This data is aggregated and cannot be linked back to you as an individual. We use it to improve the app.
• Crash reports — if the app crashes, a diagnostic report is sent. These reports contain device type, OS version, and error stack traces. They never contain voice recordings, transcripts, or personal identifiers.
• In-app purchase receipts — processed securely by Apple (App Store) or Google (Play Store), not by us. We receive confirmation of purchase status but not your payment details.

3. What We Do NOT Collect

We want to be explicit about what we never collect:

• ❌ Voice recordings of any kind
• ❌ Audio transcripts or text derived from your voice
• ❌ Biometric data
• ❌ Precise or approximate location data
• ❌ Contacts, calendar, or other personal device data
• ❌ Browsing history or cross-app tracking data
• ❌ Any data for advertising or third-party profiling purposes

4. On-Device AI — How It Works

ClearSpeak's speech analysis runs entirely on your device using locally-stored machine learning models. When you speak into the app:

• Your audio is processed in real time by on-device AI — never streamed to a server
• Filler word detection, pacing analysis, and feedback generation all happen locally
• Audio data is held in temporary memory only for the duration of the session and is never written to disk in a recoverable format
• The app functions fully in Airplane Mode, because no network connection is needed for speech analysis

This design was an intentional, foundational product decision. We believe your voice is deeply personal, and we built the technology to ensure it stays that way.

5. Third-Party Services

We use a small number of third-party services that may process limited data:

• Firebase Analytics (Google) — for anonymized, aggregated usage analytics. Firebase is configured in privacy-preserving mode; user-level data is not accessible to us. Firebase Privacy
• Apple App Store / Google Play — governs all in-app purchase processing. Their privacy policies apply to payment and subscription data. Apple Privacy · Google Privacy
• Formspree (or equivalent email form processor) — if you submit the email capture form on our website, your email is processed by our form service provider and stored securely for the sole purpose of sending you product updates.

6. Data Retention

• Email addresses: Retained until you unsubscribe. We honor unsubscribe requests within 10 business days.
• Anonymized analytics data: Retained for up to 24 months for product improvement purposes, then automatically deleted.
• Crash reports: Retained for up to 90 days, then deleted.
• On-device data (practice history, streaks, progress): Stored locally on your device only. Deleting the app removes all locally stored data permanently. We have no access to this data and cannot restore it.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to access — request a copy of personal data we hold about you
• Right to correction — request correction of inaccurate data
• Right to deletion — request deletion of your personal data (email address)
• Right to withdraw consent — unsubscribe from emails at any time
• Right to data portability — request your data in a portable format
• Right to object — object to processing of your data

To exercise any of these rights, email privacy@myclearspeak.app. We will respond within 30 days.

If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

8. Children's Privacy

ClearSpeak is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at privacy@myclearspeak.app and we will delete that information promptly.

This app is designed for adults and teens aged 13 and over. Users between 13 and 17 should review this policy with a parent or guardian.

9. Security

We take reasonable technical and organizational measures to protect the limited personal data we do hold. Email addresses are stored with encryption at rest. Our infrastructure uses industry-standard security practices.

However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we take this responsibility seriously and will notify affected users promptly in the event of a data breach.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice in the app
• Send an email to users who have opted in to communications (for significant changes)

Continued use of ClearSpeak after the effective date of any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or concerns:

• Email: privacy@myclearspeak.app
• General inquiries: Contact page

We aim to respond to all privacy inquiries within 5–10 business days.